Legal Information

Important legal documents and policies for Parkd users and customers.

Privacy Policy

Effective Date: August 11th, 2025

Introduction

At Parkd, we respect your privacy and are committed to protecting your personal information in compliance with applicable data privacy laws. This Privacy Policy explains the types of personal data we collect when you use Parkd (including our website, mobile app, or related services), how we use and safeguard that data, and the choices you have regarding its use.

Information We Collect

When you interact with Parkd—by registering for an account, scanning license plates, making payments, or using our app—we collect personal information that may include your name, email address, vehicle license plate number, payment-related identifiers (e.g., billing email or masked payment token), IP address, and device identifiers. We also gather usage information such as app activity, scan timestamps, and error logs to help us improve our service.

How We Use Your Information

Parkd uses your information for essential purposes: to operate and provide our services (e.g., validating parking permits, processing payments, enabling enforcement features for schools, universities, or municipalities), to support and communicate with you (e.g., customer support, notifications), and to analyze and optimize service performance. We also use aggregated and anonymized data to improve our platform and features.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal obligations, dispute resolution, or enforcement of agreements. License plate data, for instance, may be retained for a specified period (e.g., 30 days) unless otherwise required or permitted by law.

Sharing With Third Parties

Parkd may share your personal data with service providers—such as payment processors (Stripe), hosting providers, analytics services, and other vendors—only as needed to operate our platform. We also share data with our municipal or institutional partners (e.g., universities or city enforcement teams) to facilitate permit validation or enforcement actions. We do not sell or rent your personal information to third parties.

Protection of Personal Data

We implement industry-standard security measures including encryption of data in transit and at rest, access controls, and regular security audits to protect your personal data from unauthorized access, use, or disclosure.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When significant changes occur, we will revise the "Effective Date" and notify you through the app or via email if you have an account. Continued use of Parkd after those changes will constitute acceptance of the updated policy.

How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: holiveira@scu.edu
Address: Parkd, 500 El Camino Real

Terms & Conditions

Effective Date: August 11th, 2025

1. Acceptance of Terms

By registering for or using Parkd's services—including our website, mobile app, or MyParkd platform—you agree to be legally bound by these Terms and Conditions, including any updates or additional terms that may apply to specific features or integrations. This agreement governs your relationship with Parkd and excludes any terms that you may have added on your own unless expressly agreed by Parkd in writing.

2. Eligibility and Account Setup

You must be at least 18 years old to use Parkd. By creating an account, you confirm you are legally authorized to enter this agreement and will keep your registration details—such as name, contact, and vehicle information—accurate and current.

3. Use of the Service

Parkd provides technology to facilitate mobile parking, permit validation, and integration with institutional systems (e.g., universities, municipalities). You agree to comply with all applicable local parking regulations, traffic laws, and signage—Parkd does not override those rules.

You acknowledge that your parking sessions are your responsibility. Features like "manual," "semi‑automatic," or "automatic" parking are subject to proper activation and deactivation, and Parkd may notify you if systems fail—but the onus remains yours to ensure sessions are handled correctly.

4. License and Intellectual Property

Parkd grants you a non‑exclusive, non-sublicensable, revocable right to use the app in connection with these Terms. All intellectual property—software, branding, content, data—remains Parkd's exclusive property. You are prohibited from reverse-engineering, modifying, redistributing, or exploiting the app beyond this agreement.

5. Third-Party Integrations

Parkd integrates with partners (e.g., Stripe, institutional systems, payment gateways). Each third-party's terms and conditions may apply separately. Parkd is not responsible for those services and does not control their policies or operations.

6. Liability and Disclaimers

The app is provided "as is," without guarantees of availability, accuracy, or fitness for a particular purpose. You use it at your own risk. Parkd is not liable for losses arising from app malfunctions, misuse, or external changes (e.g., parking rate shifts, regulation changes), except for direct damages due to Parkd's gross negligence or willful misconduct. In such limited cases, liability is capped at the insurance payout amount.

7. Force Majeure

Parkd may suspend or terminate services without liability in the event of circumstances beyond its control—such as internet outages, power failures, cyber‑attacks, or legal restrictions.

8. Termination

You may cease using the app at any time. Parkd reserves the right to suspend or terminate your access immediately—without notice—if you violate these Terms, commit fraud, or misuse the service.

9. Governing Law and Dispute Resolution

These Terms are governed by Belgian law. Any disputes related to use of the app or these Terms will fall under the exclusive jurisdiction of the Antwerp District Courts.

10. Changes to Terms

Parkd may update these Terms from time to time. Significant changes will be communicated appropriately—via email or app notifications—and will take effect upon posting. Continued use after updates implies acceptance.

11. Contact Information

Questions about these Terms should be directed to:

holiveira@scu.edu

Cookie Policy

Effective Date: August 11th, 2025

At Parkd, we value your privacy and are committed to being transparent about the technologies we use. As of the effective date of this policy, Parkd does not use cookies or similar tracking technologies on our website, mobile applications, or related services to collect or store information about your browsing activity.

In the future, we may introduce cookies or similar technologies to enhance user experience, enable certain features, improve site performance, or analyze usage patterns. If and when we begin using cookies, we will update this Cookie Policy to describe the types of cookies used, their purposes, and how you can manage or opt out of them in accordance with applicable laws and regulations.

Any future use of cookies will be implemented with transparency and respect for your privacy, and we will provide clear notice to you before such changes take effect. You will have the ability to manage your cookie preferences through your browser settings or other tools provided by Parkd.

If you have any questions about our current or future use of cookies, please contact us at:

Email: holiveira@scu.edu

California Consumer Privacy Act (CCPA)

Effective Date: August 11th, 2025

This CCPA Notice supplements the Parkd Privacy Policy and applies solely to California residents, as defined by the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA). It explains the rights you have under California law and how Parkd honors those rights.

1. Information We Collect

In the past 12 months, Parkd has collected the following categories of personal information:

Identifiers such as your name, email address, license plate number, IP address, and device identifiers.
Customer records information such as account registration details and payment-related identifiers (processed securely via third-party providers like Stripe).
Internet or network activity such as your interactions with the Parkd app, website, and services.

We collect this information directly from you, from your use of our services, and from third parties (e.g., your university or municipal parking authority) when necessary to provide our service.

2. How We Use Your Information

We use personal information for operational purposes, such as verifying parking permits, enabling enforcement features, processing transactions, communicating with you, improving our services, and maintaining security.

3. Disclosure of Information

We may share personal information with trusted service providers—such as payment processors, hosting services, and analytics partners—solely for business purposes. We also share necessary data with institutional or municipal partners to facilitate permit verification or enforcement.

We do not sell your personal information and have not done so in the past 12 months.

4. Your Rights Under CCPA

If you are a California resident, you have the right to:

Know the categories and specific pieces of personal information we have collected about you.
Delete personal information we have collected, subject to certain legal exceptions.
Correct inaccurate personal information we hold about you.
Opt out of the sale or sharing of personal information (not applicable to Parkd at this time).
Limit the use and disclosure of sensitive personal information.
Not be discriminated against for exercising your CCPA rights.

5. Exercising Your Rights

To exercise your rights under CCPA, you may contact us by:

Email: holiveira@scu.edu
Mailing address: 500 El Camino Real, Santa Clara, CA 95053, SCU-4215

We will verify your identity before fulfilling your request, which may require you to provide certain account or identification details.

6. Updates to This CCPA Notice

We may update this notice to reflect changes in our practices or in applicable law. When we do, we will revise the "Effective Date" and provide notice as required.