Help Center
Find answers to your questions and get the help you need to make the most of Parkd.
User Guides
Getting Started
Learn the basics of setting up and using Parkd for your campus parking management needs.
- • Initial setup and configuration
- • Creating your first parking zones
- • Setting up user permissions
- • Basic reporting and analytics
Administrator Guide
Comprehensive guide for administrators managing the Parkd system.
- • User management and roles
- • System configuration
- • Advanced reporting features
- • Security and compliance settings
Mobile App Guide
Step-by-step instructions for using the Parkd mobile application.
- • Downloading and installing the app
- • Navigating the interface
- • Managing parking permits
- • Troubleshooting common issues
Integration Guide
Learn how to integrate Parkd with your existing campus systems.
- • API documentation
- • Third-party integrations
- • Data import/export
- • Custom development
Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.
Can I transfer my parking permit to another vehicle?
Yes, you can transfer your parking permit to another vehicle through your account dashboard. Simply update the vehicle information and the permit will be automatically transferred.
What happens if I lose my mobile device?
If you lose your mobile device, you can immediately deactivate your account through our web portal or contact support. Your parking permit will remain secure and can be reactivated on a new device.
How do I report a parking violation?
You can report parking violations through the mobile app or web portal. Include photos and details of the violation, and our enforcement team will review the report.
Is my data secure?
Yes, Parkd uses enterprise-grade security measures to protect your data. All information is encrypted and stored securely in compliance with industry standards.
Can I get a refund for my parking permit?
Refund policies vary by institution. Please contact your campus parking office or our support team for specific refund information and procedures.
Technical Documentation
API Reference
Complete API documentation for developers integrating with Parkd.
- • Authentication methods
- • Endpoint specifications
- • Request/response examples
- • Rate limiting information
System Requirements
Technical requirements for running Parkd on your campus.
- • Hardware specifications
- • Software dependencies
- • Network requirements
- • Browser compatibility
Deployment Guide
Step-by-step instructions for deploying Parkd in your environment.
- • Installation procedures
- • Configuration options
- • Testing and validation
- • Go-live checklist
Troubleshooting
Common issues and their solutions for technical problems.
- • Error code explanations
- • Performance optimization
- • Backup and recovery
- • Maintenance procedures
Still Need Help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues you may have.
Email Support
Get a response within 24 hours
Live Chat
Available during business hours
Phone Support
Call us for urgent issues